Mastering Health Center Fundamentals Part 2: Quality

Venue: APHCA Training Center

Presenter: Sharon Parker, APHCA

Audience: New Health Center Staff and Management, Board Members

Description: The key to performance improvement is understanding data and how to use it for tracking success. Attendees will review critical clinical quality data measures and other operational statistics that are the foundation for any HC quality program. In addition, this session will provide a compliance overview that includes quality assurance and quality improvement activities and policies. Attendees will walk away from this session with a better understanding of how the HC quality program should be working, with a deeper understanding of who is accountable, what appropriate measures to take, and maximizing the data collected.

Mastering Health Center Fundamentals Part 2: Quality

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