Mastering Health Center Fundamentals Part 1: Governance, Finance, and Operations

Venue: APHCA Training Center

Presenter: Sharon Parker, APHCA

Audience: New Health Center Staff and Management, Board Members

Description: This training focuses on key areas in Governance, Finance, and Operations.

Attendees will:

• Receive clarity on the roles and responsibilities of a health center board, describe characteristics of high-performing boards, and outline strategies for health center leadership and staff to partner successfully with their board.
• Learn the key components of HC billing, collection, and reimbursement and deepen their understanding of the Sliding Fee Discount Program while addressing financial barriers to care for the patient population.
• Learn to maintain strong financial systems with budgeting, financial management, and control policies.
• Review key reports required for regulatory requirements, fiscal management, and transparency.
• Learn what to expect during HRSA’s operational site visit (OSV) and how to prepare for a successful OSV and a state of continuous compliance.
• Review how to staff a health center and explore considerations around building a key management team, non-clinical staff, and clinical staff, including staffing mix, productivity, and different care team models.
• Learn how to develop, manage, and maintain collaborations and contracts including formal contracts, referral agreements, and sub-awards.

Mastering Health Center Fundamentals Part 1: Governance, Finance, and Operations

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